Privacy Policy

Last Updated: 07/14/2025

1. Introduction

RebateAZ ("we," "us," or "our") is a rebate program operated under Home Smart, a licensed real estate brokerage. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our services, including SMS/text messaging (A2P 10DLC), website, and rebate program.

By participating in our rebate program or opting into our communications, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following information:

• Contact Information: Name, phone number, email, and property address.
• Transaction Details: Rebate requests, purchase agreements, and eligibility verification.
• Communication Data: SMS/text interactions, customer service inquiries, and opt-in records.
• Technical Data: IP address, device information, and website usage (via cookies).

3. How We Use Your Information

We use your information to:

• Process rebate requests and verify eligibility.
• Communicate via SMS/text (A2P 10DLC), email, or phone regarding your rebate status.
• Improve our services and customer experience.
• Comply with legal and regulatory requirements.

4. SMS/Text Messaging (A2P 10DLC Compliance)

• Consent: By opting in, you agree to receive transactional and promotional SMS messages from RebateAZ.
• Frequency: Message frequency varies based on rebate status and requests.
• Opt-Out: Reply STOP to unsubscribe at any time. For help, reply HELP.
• Carrier Fees: Standard message and data rates may apply.
• Data Protection: We use secure platforms compliant with TCPA and CTIA guidelines.

5. Sharing Your Information

We may share data with:

• Home Smart agents & affiliates (for rebate processing).
• Service providers (SMS platforms, CRM tools).
• Legal authorities (if required by law).

We do not sell your personal information to third parties.

6. Data Security

We implement industry-standard measures (encryption, access controls) to protect your data. However, no method is 100% secure.

7. Your Rights

• Access/Update: Request your data by contacting us.
• Deletion: Request deletion, subject to legal obligations.
• Opt-Out: Unsubscribe from SMS/texts anytime (reply STOP).

8. Changes to This Policy

We may update this policy periodically. The latest version will be posted on our website.